Data Deletion Request

This service connects a business's Facebook Messenger and Instagram accounts to their support inbox. When you message that business, we store the message content and your platform profile name so the business (and its automated assistant) can reply to you.

How to have your data deleted

1. Remove the app. In Facebook, go to Settings & Privacy → Settings → Apps and Websites, find this app, and remove it. Facebook then notifies us to delete your data automatically.
2. Or contact us. Reply to the business you were messaging and ask them to delete your conversation data; the business operator can remove it from their inbox.

We delete the stored conversation content and the profile name/avatar associated with your platform ID. We do not sell or use your messages for advertising.

For more on how we handle your information, see our Privacy Policy.